Privacy Policy

1. Who We Are

This website and related internal operations systems are operated by P&N Flight & Charter. References to "we," "our," or "us" mean P&N Flight & Charter and its affiliated business operations.

2. Information We Collect

We may collect and store the following categories of information:

Information you provide directly

• Contact information such as name, email address, phone number, and business information
• Information submitted through inquiry forms, charter request forms, training request forms, or other website forms
• Notes, documents, receipts, trip details, and expense-related information entered into our internal systems

Operational and business records

• Expense and receipt information
• Vendor names, transaction dates, transaction amounts, card identifiers, categories, notes, and related accounting fields
• Trip, dispatch, scheduling, and operational records
• User-entered corrections, approvals, and review activity within the system

Connected platform data

If authorized by the user or account administrator, our systems may connect to third-party services such as QuickBooks in order to:

• read company/account metadata needed for connection and syncing
• create, update, or sync accounting records
• associate receipts or expenses with accounting entries

We only access the data reasonably necessary to provide the requested business function.

Automatically collected information

When you use our websites or systems, we may automatically collect limited technical information such as:

• browser type
• device type
• IP address
• access times
• basic usage or diagnostic logs

3. How We Use Information

We use collected information to:

• operate and maintain our websites and internal business systems
• process and organize trip, dispatch, training, maintenance, and expense records
• support receipt capture, extraction, review, categorization, and accounting workflows
• connect with QuickBooks or other authorized business platforms
• improve system reliability, auditing, and record accuracy
• respond to inquiries and provide business services
• maintain security, detect misuse, and troubleshoot technical problems
• comply with legal, regulatory, tax, accounting, aviation, or contractual obligations

4. AI and Automated Processing

Certain parts of our internal system may use automated tools, including AI-assisted extraction or categorization, to process receipt or expense data. These features are intended to help organize records more efficiently, but users remain responsible for reviewing information for accuracy before relying on it for accounting, operational, or business purposes.

5. Sharing of Information

We do not sell personal information.

We may share information only as reasonably necessary in the following circumstances:

• with service providers or vendors supporting website hosting, storage, email, software, or system operations
• with authorized third-party platforms connected at the direction of the account owner or administrator, such as QuickBooks
• when required by law, regulation, subpoena, court order, or governmental request
• when necessary to protect our rights, property, safety, operations, or users

6. Data Storage and Security

We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, misuse, alteration, or disclosure. However, no system, website, or transmission method can be guaranteed to be completely secure.

Users are responsible for maintaining the security of their own devices, credentials, and access to authorized company systems.

7. Data Retention

We retain information for as long as reasonably necessary to:

• operate our business
• maintain business and accounting records
• support audits and compliance
• resolve disputes
• enforce agreements
• satisfy legal, regulatory, tax, aviation, or recordkeeping obligations

Retention periods may vary depending on the type of information involved.

8. Third-Party Services

Our systems may rely on third-party providers and connected services. Their handling of data may also be governed by their own terms and privacy policies. We are not responsible for the independent privacy practices of third-party platforms.

9. Your Choices

Depending on your relationship to our business and the nature of the data involved, you may request that we:

• update inaccurate contact information
• disconnect connected services where applicable
• review or delete certain information where legally and operationally appropriate

Some records may need to be retained for accounting, operational, legal, safety, or regulatory reasons even if a deletion request is made.

10. Children's Privacy

Our websites and internal systems are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through these services.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, you may contact: